I am irate with Intuit and am trying to choose a new software. I have used TurboTax desktop (Windows) for about 12 years now, but have not purchased the 2014 edition. I emailed them Tuesday morning to ask a question: You are supposed to email name, address, operating system (Windows/Mac) and receipt of your TurboTax purchase or proof of download. Meanwhile H&R Block has been offering unhappy TurboTax users a free download of their Deluxe version which includes all of the forms mentioned above. Unfortunately I don't qualify because I used Basic last year, even though I have been a loyal customer over 12 years. That is three levels upgrade for me or going from the $20 range to approaching the $100 range.įinally this week Intuit is responding to the outrage of it's loyal customers and will give you $25 back after you e-file this year if you bought or downloaded TurboTax Deluxe or higher last year and e-filed your return and had to buy an upgrade this year. If you have a small business, you have to move up to Home and Business.

The form is not included below that level. I have used TurboTax Basic ($19.99 last year) for foreign Income exclusion (Form 2555), investments and capital gains (schedule D), a small business (Schedules C and SE), itemized deductions (Schedule A).and so forth.įor 2014 if you need Schedule D, you can't even use Deluxe. If you have used TurboTax installed on your computer for many years like I have, you may not know that Intuit has watered down their cheaper editions of TurboTax for 2014 forcing many to 'buy up' to prepare their return this year. I want to share my some things I have learned recently.

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